Shipping Policy

  1. Order Processing

    1. All VitalBrew orders are carefully prepared and processed within 1–2 business days.

    2. Orders placed on weekends or holidays will be processed the next business day.

  2. Shipping Methods & Delivery Times

    1. Standard Shipping: 4–7 business days (domestic)

    2. Expedited Shipping: 2–4 business days (domestic)

    3. International Shipping: 10–20 business days, depending on destination

  3. Shipping Costs

    1. Shipping fees are calculated at checkout based on your location and selected shipping method.

    2. Free standard shipping is available for domestic orders over $75.

  4. Order Tracking

    1. Once your order ships, you will receive a tracking number via email.

    2. You can track your package anytime through our website or the carrier’s portal.

  5. Address Accuracy

    1. Please double-check your shipping address before placing your order.

    2. VitalBrew is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

  6. Customs, Duties, and Taxes

    1. International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient.

    2. These additional fees are not included in the product price or shipping cost.

  7. Damaged or Lost Packages

    1. If your order arrives damaged, contact us within 7 days of delivery for assistance.

    2. Claims for lost or damaged packages are handled on a case-by-case basis.

  8. Shipping Restrictions

    1. VitalBrew currently ships to most countries worldwide.

    2. Some regions may be restricted due to shipping regulations or carrier limitations.

  9. Multiple Shipments

    1. If you order multiple items, they may be shipped separately to ensure faster delivery.

    2. Each shipment will have its own tracking number.

  10. Order Modifications

    1. Changes to your order (including shipping address or items) must be requested within 24 hours of placing the order.

    2. After this time, changes may not be possible.

  11. Holiday Delays

    1. During peak holiday seasons, shipping may take longer due to carrier volume.

    2. We recommend placing orders early to ensure timely delivery.

  12. Customer Support

    1. VitalBrew is committed to providing excellent customer service for all shipping-related inquiries.

    2. Our team is available to guide you through the process and ensure a smooth delivery experience.

  13. Packaging Care

    1. All VitalBrew products are packaged carefully to maintain freshness and quality during transit.

    2. We recommend inspecting your package upon arrival.

  14. Policy Updates

    1. VitalBrew reserves the right to update or modify this policy at any time.

    2. Customers are encouraged to review the policy periodically for changes.